Frequently Asked Questions
Everything you need to know about your Wafa International beauty journey.
Are your beauty products authentic and safe?
Absolutely. At Wafa International, we source all products directly from certified manufacturers. Every item undergoes rigorous quality control to ensure it meets international safety standards and is 100% authentic.
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location, generally ranging from 7-14 business days. You will receive a tracking number as soon as your order is dispatched.
What is your return policy?
We offer a 30-day return policy for unopened and unused products in their original packaging. Due to hygiene reasons, we cannot accept returns on items that have been opened or tested.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets. All transactions are encrypted to ensure your financial data remains protected.
Do you offer international shipping?
Yes, Wafa International ships to over 50 countries worldwide. Please note that customs duties and taxes may apply depending on your local regulations and are the responsibility of the customer.
How can I track my order?
Once your order is shipped, you will receive an email confirmation containing a unique tracking link. You can also track your status directly through the 'Order History' section of your account on our website.