Returns & Exchanges
At Wafa International, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a hassle-free return policy within 30 days of delivery for all unopened and unused products.
Initiate Your Request
Contact our dedicated beauty support team via email with your order number and the reason for your return to receive a Return Authorization.
Secure Packaging
Place the unused items in their original packaging, ensuring they are securely wrapped to prevent any damage during transit back to our facility.
Ship the Package
Affix the provided shipping label to your parcel and drop it off at your nearest authorized carrier location.
Inspection and Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing